FAQ TomorrowWorld

We try to answer all questions as accurately as possible, but we kindly ask that you check all information on the website and FAQ section before contacting us. This way we can limit the amount of mails in the info mailbox and be able to answer the most important questions in detail.

If you can’t find your answer on the website, please send an email to the appropriate address and please give us 24-48 business hours to respond. E-mails containing questions of which the answers can be found on the website will not be answered.

Questions about DreamVille? Click here.

More Questions on Ticketing? Click here.

 

General Questions

What is the minimum age to attend TomorrowWorld?

TomorrowWorld is the largest 21+ music festival in the world. 

We operate a strict entrance policy and you must show a valid government drivers license, ID card, or passport.No exceptions will be made, not even if you are accompanied by an adult. If you turn 21 during the weekend of TomorrowWorld, you are only allowed in on the day you turn 21. 

The following are examples of acceptable forms of Identification for Entry:

  • Government Issued Passports
  • Driver’s License (USA or Canadian)
  • Military Identification Card
  • Government Issued Identification Card (USA or Canadian)

The Following Are Unacceptable Forms of Identification for Entry:

  • Expired Identification Cards
  • School Identification Cards
  • Licenses/ID cards issued in countries other than the U.S. or Canada
  • Birth Certificates
  • Social Security cards
  • Federal Immigration cards
  • Voter Registration
  • Visa Cards
  • Copies of any acceptable forms of identification

Questions about food and drink prices?

Prices for food and drinks will be communicated at the festival.

What can and can't I bring into TomorrowWorld?

TomorrowWorld Allowed Items:

  • Empty camelbacks/bota bags 
  • GoPros
  • Selfie sticks 
  • Electronic cigarettes/personal hookahs (including refillable chambers)
  • Totems/signs 
  • LED gloves/LED accessories 
  • Hula hoops 
  • Headresses/masks 
  • Spirit hoods 
  • Kandi beads
  • Costumes
  • Inflatables 
  • Flags
  • Spray bottles/misters 
  • Drawstring backpacks 
  • Cell phones + chargers 
  • Small personal electronics 
  • Walkie talkies/2 way radios 
  • Small/medium backpacks (no larger than 21'' tall x 10'' wide x 12'' deep) 
  • Blankets/tarps/towels 
  • Toilet paper 
  • Rain gear
  • Ear plugs
  • Batteries 
  • Lanterns/flashlights (no gas lanterns) 
  • Disposable cameras/point and shoot cameras (non-professional) 
  • Sealed cigarettes
  • Personal cosmetic products 
  • Sealed lip balm 
  • Sealed gum/mints 
  • Bug spray 
  • Small umbrellas 

DreamVille Allowed Items (In Addition To The Above):

  • Tents/camping gear (smaller than 10x10 ft)
  • Coolers
  • Unlimited food and soft drinks 
  • Canopy pop ups smaller than 10x10 ft 
  • Large backpacks 
  • Luggage
  • Propane grills + (4) 1lb propane tanks per grill 
  • Soap / hair products 
  • Push carts
  • Plastic garbage cans 
  • Frisbees
  • Sports equipment (no bats) 
  • Chairs
  • Hammocks
  • Stuffed animals / dolls 
  • Glow Sticks 

DreamVille Alcohol Policy – You may enter with 1 case of beer (max. 30 cans) AND 1 liter of liquor (no glass) OR 1 box of wine (3 liters) 

 

TomorrowWorld + DreamVille Prohibited Items:

  • NO Illegal Substances
  • NO Drugs or Drug Paraphernalia
  • NO Glass of any kind
  • NO Weapons of any kind
  • NO Paint of any kind including paint markers and spray paint
  • NO Fireworks
  • NO Pacifiers 
  • NO Large chains
  • NO Laser pointers
  • NO Flags or totems with large metal or wood pieces
  • NO Large umbrellas
  • NO Unsealed tampons
  • NO Unsealed over the counter medications/vitamins
  • NO Vending without permit allowed
  • NO Bicycles, scooters, go carts, or ATV
  • NO Pets
  • NO Outside Food or Drinks (1 factory sealed water bottle OK)
  • NO Open Containers
  • NO Charcol grills
  • NO Chinese lanterns 
  • NO Open fires 
  • NO Kegs 
  • NO Drones or flying electronics 
  • NO Gas masks 
  • Any other items deemed as posing a threat to the safe enjoyment of the patrons

Please Respect your body and mind. All persons and property are subject to search, you may be required to take off your shoes for search. TomorrowWorld has a Zero Tolerance for Illegal activities and has the right to refuse anyone at the door for any reason TomorrowWorld deems reasonable. The use of illegal drugs and underage drinking is not permitted. Anyone found with illegal drugs will be subject to removal from the event and will not be allowed back in. This is a 21+ Event, Photo ID Required. No Valid ID = NO Entrance.

How Do I Get to TomorrowWorld?

How do I get to TomorrowWorld?

TomorrowWorld has put a lot of effort into traffic plans to ensure the quickest and most efficient entry into the festival! Shuttles from downtown Atlanta and the airport hotels as well as parking passes will be available shortly. To learn about all the transportation options please visit the Getting Here page. 

Can I drive my car to TomorrowWorld?

Yes, however we ask that you to please carpool and purchase a parking pass when they become available. 

Ticket sale

What are the official ticket channels?

We highly recommend that you ONLY purchase tickets directly through the TomorrowWorld.com (Paylogic).

We can not guarantee authenticity when tickets are purchased through a secondary source.

PEOPLE HOLDING FORGED TICKETS WILL BE DENIED ENTRY! NO EXCEPTIONS WILL BE MADE!

What are the different payment methods?

General Sale

  • MasterCard
  • Visa
  • American Express
  • Discover
  • PayPal
  • Diners
  • Visa Delta
  • Visa Electron

 

Will single day tickets be available this year?

Single day passes are now on sale! 

Can I buy group tickets?

Unfortunately, we do not sell tickets to groups. There is a maximum of 4 tickets per order. Please be aware that you will need the first and last name of the people you are buying tickets for or you cannot purchase tickets. These names cannot be changed.

Can I change the name on the ticket?

We do not accept any name changes for tickets. When you recieve your tickets in the mail, this is when you will be prompted to register the ticket to your name. If you are picking up your tickets at the festival, they will be registered upon pickup. This is the name personalization that is discussed during purchasing. 

Can I cancel my ticket after I bought it?

Tickets cannot be cancelled. All purchases are final.

How can I check the authenticity/validity of my ticket?

We cannot guarantee authenticity of tickets sold anywhere, other than our official ticket providers. If you arrive at the festival with a fraudulent bracelet or a bracelet with someone else’s name you will be denied access into the festival. Counterfeit tickets are extremely common and because of this we strongly discourage buying tickets from other people, and secondary markets.

The TomorrowWorld ticket shop is based on the software of Paylogic.

If you have any problems with your ticket, please contact our ticket provider by e-mail: tomorrowworld@paylogic.com 

If you notice any fraud or people selling false tickets, please inform us by e-mail: tickets@tomorrowworld.com    

How can I activate my bracelet?

Step 1: After you have purchased your ticket(s) for TomorrowWorld and/or DreamVille you will receive a confirmation e-mail. This e-mail contains a link, which you will need to use to download your confirmation ticket(s). This must be done for every ticket you have bought.

Step 2: Prior to the festival we will send your TomorrowWorld bracelet(s) via mail. The special "Treasure Case" contains your bracelet(s) along with a short manual how to activate your bracelet(s).

Can I buy a ticket for my friend?

Yes! All tickets will be registered to individual names when they are recieved in the mail. You will receive more instructions then. 

Type of tickets

What is a Full Madness Pass?

This is a three-day entrance pass to TomorrowWorld and gives you access to the festival site during the weekend of the festival. The ticket does NOT include camping at DreamVille. If you want to camp at TomorrowWorld you must purchase a Full Madness + DreamVille or Full Madness Comfort + DreamVille ticket.

What is the difference between a Full Madness Pass and a Full Madness Comfort Pass?

Both ticket types are valid for entry to the festival, but Comfort tickets also provide: 

•    Premium elevated views of the Main Stage and selected other stages
•    Express entrance into the venue
•    $100 drink credit / ($25 credit for day tickets)
•    Choice of complimentary Specials Parking  
•    Air-conditioned flush toilets
•    Shaded relax areas with seating 
•    Complimentary lockers
•    Complimentary cell phone recharge stations
•    Complementary hors d’oeuvres
•    Gourmet food options 

 

 

DreamVille Passes

DreamVille is TomorrowWorld's camping experience. There are multiple DreamVille ticket options, and if you forget to add Dreamville to your order visit the upgrade shop to purchase your add-on. Please visit http://www.tomorrowworld.com/dreamville for more information and pricing.

 

Questions about VIP Tables?

Do you want to enjoy TomorrowWorld with the ultimate VIP experience? If so, we offer exclusive tables with a magnificent view of the main stage for you and your friends. Please stay tuned for an announcement in the coming months!

Ticket Fulfillment

Will I receive a tracking number?

Unfortunately tracking numbers are unavailable 

I am traveling and will not be home when the bracelets are sent/ I want to change my shipping address.

Please print your confirmation tickets and bring your ID to the Will call/ Troubleshoot desk at the Festival or Dreamville entrance.

It is not possible to change the shipping address.

When can we expect to receive the bracelets?

All the bracelets will have shipped in the weeks leading up to the festival. More information on bracelelt shipping will be available shortly!

I want to change the name on my ticket/ I want to let my friend use my ticket

It is not possible to change the name on your ticket. This will always be the name of the original buyer. If you have the bracelets already then please follow the steps on the [Registration Page] (http://www.tomorrowworld.com/mybracelet). You will be able to register your friends name on the bracelets. If you are going to pick up your bracelets at Will Call,  then please give your confirmation tickets, copy of your ID and proof of payment to your friend(s). They can go to the will call/ troubleshoot desk at the Festival or Dreamville entrance. The proof of payment is a statement which shows you have paid. This can be a screenshot of the transaction from your credit card account for example.

How will I get my ticket(s)?

If you purchase your ticket(s) on or before September 11th, 2015, your TomorrowWorld Bracelet(s) will be shipped to you via USPS mail. All patrons who purchase Full Madness passes will receive their wristband(s) in a unique TomorrowWorld Treasure Chest along with a Key to Happiness. If you purchase Single Day passes, you will receive your TomorrowWorld wristbands in a specially created TomorrowWorld envelope, also with a Key to Happiness.  

 

Press

Media Credentials

Media/Press credentials are extremely limited and are only available to photographers and journalists with an existing medium. Credentials are not available for personal purposes.  Credentials adhere to all of our rules and terms of conditions of the festival including the minimum age of 21+ for entrance. 

To apply for credentials please submit your application via email: press@tomorrowworld.com

Contact

Contact

Please be sure to check the FAQ before contacting us. This way we can limit the amount of mails in the info mailbox and be able to answer the most important questions in detail. E-mails containing questions of which the answers can be found above will not be answered.

Questions about TomorrowWorld that are not answered in the FAQ, can be sent to Info@TomorrowWorld.com

Questions about DreamVille that are not answered in the FAQ, can be sent to DreamVille@TomorrowWorld.com

Questions about Ticketing that are not answered in the FAQ, can be sent to TomorrowWorld@Paylogic.com